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Interpreting Services FAQ

What type of interpreting services do you provide?
Echo provides English < > Foreign language consecutive and whisper interpreting. We can also provide simultaneous interpreting, but we do not directly provide equipment for such events.
Do you provide sign language interpreting?
Our specialty is in foreign language interpreting. We work with sign language interpreters in the Pittsburgh region, but beyond those borders, we only provide foreign language interpretation.
What subject areas do you cover?
All subjects.
What settings do your interpreters work in?
Legal depositions and trials; meetings and seminars; factory tours; medical appointments and social services; negotiations and presentations; conference calls; educational and school visits; tours and excursions; immigration and asylum hearings.
Who are your interpreters?
Echo selects only interpreters who meet our rigorous requirements:
  • Native-speaking language expert
  • Fluent in both source and target languages
  • Proven ability to convey the cultural and emotional intent of the original message
  • Specialist in various industries and content fields
  • Professional and able to be trusted with confidential or sensitive information
What languages do you work in? (interpreted into and from English)
We offer a wide array of languages and language groups:
  • French, Spanish, Italian, Portuguese, German, Dutch
  • Mandarin and Cantonese Chinese, Japanese, Korean, Vietnamese, Thai
  • Albanian, Croatian, Serbian, Bosnian
  • Russian, Czech, Slovak, Polish, Hungarian
  • Swedish, Finnish, Danish
  • Arabic
  • African languages and dialects (Somali, Swahili, Kizigua, Kirundi)
  • Indian and Pakistani languages and dialects (Hindi, Bengali, Punjabi, Malayalam, Kannada, Urdu)
  • Haitian Creole
How much notice do you require to secure an interpreter?
We prefer a minimum of 48 hours, but will do whatever it takes to assign a qualified interpreter on a moment’s notice. We only work with the best, so they are in high demand. As such, the more time you can give us, the better.
Do you provide telephone interpreting?
We can provide telephone interpreting only when it is booked in advance.
What is your cancellation policy?
For assignments lasting one day or less, cancellations must be made 24 hours prior to the scheduled assignment or a 2 hour minimum service fee will apply. For extended assignments of 2 days or more, cancellations must be made within 2 full business days of the assignment; otherwise, a cancellation fee of 25% of the total cost will apply.
What’s the difference between an interpreter and translator?
Click here for more information.
What are the differences between simultaneous, consecutive, whisper and escort interpreting?

Consecutive interpreting is the most common type of interpreting. The interpreter orally translates the words of each speaker after he or she has stopped speaking. This type of interpreting is appropriate for one-on-one situations or small group settings when only one target language needs to be interpreted. You typically will not need any special equipment.

Simultaneous interpreting is a highly specialized field in which the interpreter orally translates the words of the original speaker in real time while the speaker is still speaking. This type of interpreting is used at conferences and for large groups that often have listeners with various target languages. Special technicians and equipment such as headphones, receivers and soundproof booths are often involved in these assignments. Typically, in a conference or convention setting, at least two simultaneous interpreters are required for each target language, taking turns at agreed-upon intervals. Simultaneous interpretation is also common in trials and court hearings, though usually further court certification is required.

Whispered interpreting is a type of simultaneous interpretation. The interpreter is translating orally for one or two people and speaks quietly so that only they can hear it. This method of interpretation is usually preferred if only one or two people at an event require simultaneous interpretation; it is also popular for meetings over meals. The interpretation should be discreet and unobtrusive. Depending on the length of the assignment, multiple interpreters may be required, but typically no special equipment is needed.

How can I request an interpreter?
Click here for more information
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